learning and development
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skills and competencies
Operator Qualification Program
bechtconnect
Master the Future of Operations: FAST-TRACK Skills, Ensure SAFETY, and Boost EFFICIENCY
CONTACT USHigh turnover in operations personnel presents significant challenges in maintaining effective training, qualification, and developing core competencies. Becht’s Learning & Development team addresses these challenges with our Operator Qualification Program. Rather than relying on inconsistent on-the-job training, we provide a structured, systematic approach that delivers practical, applicable knowledge and builds essential competencies. This approach also significantly reduces the time required to qualify personnel. Our team collaborates with your subject matter experts to develop a program that aligns with industry best practices and remains sustainable as your team evolves and grows.
Systematic Approach
Ensures consistent, objective, and thorough training for all operators.
Accelerated Qualification
Offers a faster path to qualify operators by focusing on essential skills and efficient learning methods.
Progressive Learning Path
Advances from easy to complex, starting with fundamentals and progressing to task execution.
Troubleshooting Strategies
Equips operators with effective problem-solving skills for quick resolution of issues.
Milestone Based Progression
Requires operators to pass each level before advancing, and allows them to progress at their own pace.
Safety Compliance
Reduces risks and ensures adherence to safety regulations.
Unit-Specific Documentation
Tailors specific content for each operational unit and maintains thorough records of training and performance.
Operational Efficiency
Streamlines processes and minimizes downtime.
Employment Engagement
Involves process unit experts in contributing to training documentation, ensuring ownership and leveraging their invaluable insights.
Customized Assessments
Measures operator competency with tailored knowledge and practical evaluations.
One-Off Training
Generic trainings as-needed
- Introduction to Refining
- Basic Operations Troubleshooting
- Basic Process Control
- Unit technology specific (e.g., Fired Heaters, Heat Exchangers, Pumps, etc.)
Qualification Gaps
Gap Closure of existing qualification program
- BOT development
- Troubleshooting
- Emergency Drills
- Procedure Writing
- Shift Supervisor/Superintendent
Full Qualification
Full scale new program
- Qualification for Field and Board Operators
- Procedure Writing (optional)
- Train-the-Trainer implementation
frequently asked questions
Quick answers to common questions and key facts about our services.
Whether your company aims to enhance and streamline its qualification program for petrochemical and refinery operators, safeguard institutional knowledge amid workforce changes, or implement a more organized and strategic approach to employee development, Becht's Operator Qualification Program is the ideal solution.
For the initial development, Becht assembles a multidisciplinary team to create the foundational technical content. This team typically includes former operators with relevant unit experience or similar expertise, along with technical writers, curriculum designers, engineers, client’s subject matter experts, and others. The team is led by a project manager with extensive experience in training solutions and implementation.
While some concepts and fundamentals may be generic due to their nature, the training is fully customized for each client based on unit-specific considerations and particular training needs.
Becht works with the client's subject matter experts to ensure the technical content is accurate and relevant to the unit. Two to three revision cycles are usually needed to ensure not only technical accuracy but also to encourage team participation and ownership on the client end.
Becht can provide external subject matter experts to facilitate the development of the material and ensure technical accuracy.
Absolutely. From the very beginning, this is an excellent opportunity to set your training initiatives on the right path by leveraging Becht’s expertise in adult learning methodologies and training solutions. Becht will collaborate with EPC companies and commissioning engineers to ensure the training content is accurate and that the program effectively prepares the workforce to safely start and operate the units.
Yes. All files are provided at the end of the project, and content ownership is transferred to the document manager onsite.
The duration depends on the number of units. For the context of this question, a unit includes one console job position and one or two field positions. It can take 4 to 6 months to complete all the technical content, assuming that the client's subject matter experts are equally involved and collaborate according to the recommended schedule.
A program is most likely to be successful and sustainable if the client is involved in all phases of development and revisions. Ideally, clients should offer dedicated resources to serve as subject matter experts and ensure relevant content, exercises, and scenarios are captured to represent the reality of their units and operations.