BechtCONNECT

learning and development

public training / schedule

Private Training / Course Catalog

Skills and Competencies

Operator Qualification Program

bechtconnect

Our SOLUTION to ENHANCING your engineering organization by EMPOWERING your workforce

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The why

Usage Oversight

  • Transparency
  • Status and KPI metrics
  • Optional request approval workflow

Knowledge Retention

  • Communications & projects are centrally captured
  • Transfers knowledge to new engineers
  • Shares learnings across sites

Accessibility & Convenience

  • Unlimited users
  • Eliminate procurement delays
  • Demystify "who can help me?"

Technical Competence

  • Self-guided problem solving
  • Standards/Best practices & interactive learning
  • Discounted public training

Features include

  • Ad-Hoc SME Support: From troubleshooting bottlenecks to managing emergencies or optimizing operations, we provide expert assistance. With 13 specialized divisions, our support spans areas like corrosion, equipment maintenance, process engineering, and more.
  • Knowledge Library: Access a wealth of resources, including Technology Best Practices, comprehensive details on 74 damage mechanisms, Becht Integrity Practices for API 510 compliance, Process Design Fundamentals, as well as numerous white papers and webinars.
  • 54 Engineering Calculators: Ideal for tasks such as heat exchanger sizing and pump curve evaluation.
  • Interactive PFDs: Offering insights into typical damage mechanisms, control strategies, and key performance variables (KPVs).
  • Centralized Support: A single hub for all Becht support, including larger project engagements.
  • Quarterly Reviews: Regular reviews with dedicated account management to ensure alignment and ongoing success.

Frequently Asked Questions

Quick answers to common questions and key facts about our services.

What is BechtCONNECT

BechtCONNECT is a digital platform that gives you access to over 1,500 Subject Matter Experts (SMEs) globally, offering real-time support, a vast technical library, and engineering calculators. It’s designed to enhance your team’s capabilities by providing direct assistance and a centralized knowledge base.

What services are included in BechtCONNECT?

BechtCONNECT includes ad-hoc technical support, access to industry best practices, webinars, a comprehensive technical library, and a request list for tracking solutions across your organization. Additionally, there are premium document sets available for refining, integrity, and design fundamentals.

How does BechtCONNECT benefit my team?

BechtCONNECT helps reduce downtime, improve safety, and enhance operational excellence by providing fast, expert advice. It also captures knowledge centrally, making it easier to onboard new team members and avoid repeating past mistakes.

What’s the difference between the service levels: Maintain, Sustain, and Partner?

These service levels differ by the number of premium documents included. The "Maintain" level provides access to all platform features, while "Sustain" and "Partner" levels include one or two premium document sets, respectively, to enhance your team's expertise in key areas.

Can multiple users access BechtCONNECT within my organization?

Yes, BechtCONNECT allows for unlimited users within your organization, ensuring that anyone who needs expert advice or access to the knowledge base can easily get it.

What kind of technical support can I get through BechtCONNECT?

BechtCONNECT provides ad-hoc support for technical queries that take less than 16 hours to address. These requests are handled by Becht’s extensive network of SMEs who have deep experience in plant operations, industry codes, and engineering challenges.

What premium documents are available on BechtCONNECT?

Premium document sets include topics such as Becht Integrity Practices, Damage Mechanism Documents, Refinery Design Fundamentals, and Technology Best Practices, offering expert insights and operational guidelines tailored to specific engineering and operational needs.

Do you have questions? 
Looking for m​ore information? 
We’d love to hear from you!

Contact us

Sarah Williamson

Product Owner
BechtCONNECT

swilliamson@becht.com

Kristen becht

Division Manager
Learning and Development

kbecht@becht.com

Let Becht Turn Your Problem
Into Peace of Mind