A common phrase is “What’s measured is managed”. What’s also true is that measuring the wrong things can drive unintended behaviors. We want to be deliberate in choosing the metrics that we track for maintenance. We want to communicate what our objectives are, such as increasing efficiency, schedule attainment or improving repair quality. It is […]
While most organizations acknowledge a link between maintenance and reliability, the maintenance and reliability departments are often held within separate organizations at both site and corporate levels. They typically have separate goals and work separately to achieve these goals. One of the key measurements of the maintenance department is the maintenance budget while a key […]
In Part 1 we observed that some of the best results come from organizations with poor maintenance work processes and some organizations with a great work process have poor results. It was also noted that the maintenance work process itself only accounts for 10% to 20% of the total maintenance value. In Part 2 we […]
Instead of conducting wrench time or time on tool studies, planning and scheduling may be a better place to start when looking to improve field productivity. Wrench time and time on tool studies measure the amount of time that a technician spends on an activity and focus on waste elimination such as extended breaks or […]
Becht made an interesting observation on maintenance processes after consulting in several facilities — Some of the best results come from organizations with poor maintenance work processes and some organizations with a great work process have poor results. Why is this? The reason is that maintenance results or maintenance value is dependent on more than […]
